Specialist enthusiast vehicle aftermarket · Multi-channel · Ops Director to COO to MD, decade-long, pre-JW Consulting

£8m to £14m and a sale to a VC: specialist enthusiast aftermarket business.

£8m to £14mTurnover growth
Sale to VCExit completed 2024
10 yearsOps Director to MD progression

A UK specialist category leader in the enthusiast vehicle aftermarket. I joined as Operations Director, progressed to Chief Operating Officer, then Managing Director, and led the business through its growth trajectory and a sale to a VC buyer in 2024. This is the work that is the foundation of the JW Consulting playbook: the systems rebuilds, supply chain mechanics, channel expansions and senior team structures that JW Consulting now applies on a fractional basis were tested and proven here, in seat, at full operational depth.

What we worked on

  • Multi-channel growth. Scaled DTC, marketplace, trade and wholesale alongside the core retail business. Built the commercial reporting underneath each channel.
  • Supply chain rebuilt. Hands-on sourcing relationships including two years of direct China supply chain work. Re-routed inbound freight, rationalised suppliers, built proper inventory and replenishment discipline across a wide SKU base.
  • Senior team built. Installed an operational leadership layer underneath the founder, then transitioned that layer to operate independently of MD-level input on day-to-day.
  • Diligence-ready operation. Financials, processes, contracts, HR and IP documented and clean ahead of the sale process. Diligence ran smoothly because the work had been done in advance.
  • Successful exit. Sale completed to a VC buyer in 2024.

Outcomes

  • £8m to £14m turnover
  • Successful exit to VC, 2024
  • Senior operational team handed over diligence-ready

What was hardest

Founder-led businesses with passionate enthusiast customer bases require operational rigour that does not damage the brand. The business is loved by its community in a way that does not show up in a spreadsheet. The systems work mattered. The cultural protection of the relationships the business runs on mattered just as much.

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